SERVICE PLANS

Choose Your Level of Protection

Service Plans Built Around Your Risk

Every plan includes 24/7 security monitoring. Choose the level of IT support, response time, and compliance help your organization needs, and we will build a quote around your users, devices, and locations.

Security only

Foundation

Co-managed security for organizations with an in-house IT person or another IT provider.

  • 24/7 security monitoring and incident response
  • Endpoint, email, and web threat protection
  • Vulnerability and posture monitoring
  • Works alongside your existing IT support
Critical first response: 4 business hours
Fully managed

Essential

Fully managed IT and security for offices without dedicated IT staff.

  • Everything in Foundation
  • Help desk Monday to Friday, 9 to 5 Central
  • Patch management and remote support
  • Security awareness and phishing training
Critical first response: 1 business hour
Most popular

Advanced

24/7 weekday support and deeper protection for growing organizations.

  • Everything in Essential
  • 24/7 weekday help desk and after-hours support
  • On-site support included
  • Advanced threat detection and quarterly reviews
Critical first response: 1 hour
Regulated

Compliance

Around-the-clock support and a managed compliance program for regulated organizations.

  • Everything in Advanced
  • 24/7/365 help desk, holidays included
  • Managed compliance program and dedicated security advisor
  • Monthly strategy sessions and audit support
Critical first response: 30 minutes

Behind Every Plan

A Security Team That Never Sleeps

Every plan, including Foundation, is backed by a 24/7 Security Operations Center. Threats are detected, contained, and investigated around the clock, so problems are stopped before they become outages.

  • Automated containment begins within minutes of detection
  • Ransomware activity is stopped and files rolled back
  • Every alert is reviewed by security analysts, day or night
Incident ResponseLIVE
Ransomware attempt on front desk PC12 related alerts grouped into one incident
InvestigatingAuto-remediated
Phishing attachment opened
Malicious process started
Files targeted for encryption
Process stopped, PC isolated
Files rolled back
FileQuarantined
HostIsolated
NetworkBlocked
UserReset
⏱Contained in minutes

Included With Every Plan

The Protection Every Client Gets

No matter which plan you choose, these protections are always part of it.

24/7 Monitoring

A Security Operations Center watching for threats around the clock.

Security operationsWatching 24/7/365

Endpoint Protection

Detection and response on every protected computer and server.

Protected devices

Email Security

Phishing and malicious attachments filtered before they reach inboxes.

Inbox
Invoice from vendorClean
Urgent: reset passwordQuarantined
Team meeting notesClean

Clear Agreements

Written scope and defined response times, so you always know what is covered.

Service agreement
Signed

Layered Protection

Every Layer Covered

Attackers look for the one gap you missed. Our plans protect every layer an attacker can reach, from the devices your team uses to the backups that bring you back online.

  • Devices, email, identity, network, and cloud in one program
  • Your people trained to recognize what technology cannot stop
  • Backups that are monitored and tested, not just scheduled

Defense in depthAll layers active

People
Trained
Endpoints
Protected
Email
Filtered
Identity
Verified
Network
Monitored
Cloud
Secured
Backups
Tested

Backup and Recovery

Backups You Can Actually Restore

A backup is only useful if it works on the day you need it. Every protected system is backed up throughout the day, and recovery points are automatically test-booted to prove they can be restored.

  • Image backups throughout the day for workstations and servers
  • Automated boot tests confirm every system can recover
  • Cloud email and file backup for Microsoft 365 and Google Workspace
Backup Health
System
Last backup
Status
Front Desk
9 min agoVerified
Office Manager
6 min agoVerified
File Server
12 min agoVerified
Cloud Email
TodayProtected

✓ Boot test passed

Restore points, last 24 hours

✓ Restorable, not just backed up

Plans at a Glance

Coverage and Response Times

How the plans compare on support coverage, response commitments, and strategy. Your written proposal spells out every detail for your organization.

At a glanceFoundationEssentialAdvancedCompliance
Best forOrganizations with in-house ITOffices without IT staffGrowing teams, extended hoursRegulated organizations
24/7 security monitoring and incident response✓✓✓✓
Endpoint, email, and web threat protection✓✓✓✓
Help desk supportHourlyBusiness hours24/7 weekdays24/7/365
Day-to-day IT managementHourly✓✓✓
Security awareness trainingAvailable✓✓✓
Advanced threat detection and testingAvailableAvailable✓✓
On-site supportHourlyHourlyIncludedFully included
Compliance program and security advisor——Available✓
Strategy reviewsAnnualAnnualQuarterlyMonthly
Critical first response4 business hours1 business hour1 hour30 minutes
High priority first response8 business hours4 business hours2 hours1 hour

Security incidents are detected and responded to 24/7/365 on every plan. Business hours are Monday to Friday, 9:00 AM to 5:00 PM Central, excluding holidays. Response times are first-response targets committed in your agreement. Available items can be added to the plan shown. Your written proposal details exactly what is included for your organization.

Estimate Your Investment

Get a Price Range in Seconds

Choose a plan, enter a few numbers, and add any options you need. You will see an estimated monthly range instantly, with bundled services already included so nothing is counted twice.

1. Choose a plan

Not sure? Pick the closest fit. You can compare plans above.

2. Tell us about your organization

Approximate numbers are fine.

3. Add options

Items marked Included are already part of your plan at no extra cost.

    Estimated monthly investment

    $0

    per month

      Get My Exact Quote

      This estimate is for planning only and is not a quote or offer. Final pricing is provided in a written Service Order after a review of your environment. Hardware, software licenses, and projects are quoted separately.

      Want Your Exact Quote?

      Send us your estimate and we will follow up with an exact quote. Your selections above are included automatically.

      Transparent Pricing

      How Your Price Is Built

      Pricing is based on what you actually have, so you never pay for more than you use. Each plan has a monthly minimum, and your quote shows every line clearly.

      Per User

      Each person on your team who needs support, accounts, and protection.

      Your team
      +

      Per Device

      Each computer and server we protect, monitor, and manage.

      Your equipment
      +

      Per Location

      Each office or site, covering its network and on-site needs.

      Your offices
      =

      One Monthly Price

      Adjusts automatically as you add or remove users and devices.

      No surprises
      Plans start at $300 per monthYour quote is based on your users, devices, and locations, with no hidden fees.

      Getting Started

      From First Call to Fully Protected

      Every engagement starts with understanding your environment. You get exact pricing in writing before anything is signed, and onboarding is included at no charge on every plan.

      01

      Discovery Meeting

      A 30 to 45 minute conversation about your environment, pain points, and compliance obligations.

      02

      Free Security Assessment

      A review of your security posture, devices, and gaps. You keep the written findings, even if you do not move forward.

      03

      Written Proposal

      Exact pricing, a recommended plan, add-on recommendations, and a deployment plan, all in writing.

      No onboarding fee04

      Onboarding Included

      Discovery, deployment, baseline hardening, and cutover in four structured phases.

      Questions

      Frequently Asked Questions

      Plans start at $300 per month. Your price depends on your plan and your number of users, devices, and locations. Use the estimator above for a quick range, and we will provide an exact quote in writing.

      It depends on whether you have IT staff, how much downtime you can tolerate, and which regulations apply to you. A free security assessment is the easiest way to find out, and we will recommend a plan based on what we find.

      No. Onboarding is included at no charge on every plan, including tool deployment, your security baseline, user setup, documentation, and a kickoff meeting.

      Agreements are available in 12, 24, and 36-month terms, with a loyalty discount of 5, 10, and 15 percent applied to your full monthly invoice, including add-ons.

      Yes. Many clients start with one plan and move up as they grow or as their compliance needs change.

      First response is how quickly a technician begins working on your issue, and it is committed in your agreement. Resolution time depends on the problem, so we treat it as a good-faith target rather than a guarantee. Security incidents are handled 24/7/365 on every plan.

      Yes. Foundation is designed to sit alongside your current IT person or provider. We take ownership of security operations, with 24/7 monitoring and incident response, while your existing IT handles day-to-day support.

      Projects, hardware, and anything outside your plan’s scope are quoted in advance and billed separately. Hardware and software licenses are never bundled into your monthly fee. Your Service Order and IT Services Guide define exactly what your plan includes.

      Not Sure Which Plan Fits?

      Start With a Free Risk Assessment